Privacy Policy

Storage of Access Data

CROBO stores anonymised access data in so-called server log files, e.g. the name of the requested file(s), the date and time of the retrieval, the amount of data transferred, and the requesting provider. These data are evaluated solely to ensure trouble-free operation of the site and to improve our website experience.

Data Collection, Customer Accounts

We collect personal data if you voluntarily communicate this to us within the scope of your order, by contacting us (for example via a contact form or e-mail) or by opening a customer account. Which data are collected can be seen in the respective input forms. We use the data you provide to process your inquiries. After complete processing of the contract or deletion of your customer account, your data will be blocked for further use and will be deleted after expiration of the tax and commercial storage periods, unless you have expressly agreed to further use of your data or we reserve ourselves an additional data use which Is legally permitted and to which we will inform you below. The deletion of your customer account is possible at any time and can be carried out either by means of a message to the contact option described below or by means of a function provided for this purpose in the customer account.

Data Transfer

In order to fulfil the contract, we will pass on your data to the shipping company commissioned with the delivery as far as this is necessary for the delivery of ordered goods. Depending on which payment provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, payment service providers commissioned by us, or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves as long as you create an account there. In this case, you must register with the payment service provider in the order process with your access data. The data protection declaration of the respective payment service provider applies to this extent.

Use of Cookies

In order to make the visit of our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognise your browser on the next visit (persistent cookies). You can set your browser to inform you about the setting of cookies and to decide on their acceptance individually, or to exclude the acceptance of cookies for specific cases or generally. If the cookies are not accepted, the functionality of our website may be restricted.

Use of Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analytics service provided by Google, Inc. (www.google.com). Google (Universal) Analytics uses methods that allow you to analyse the use of the website, such as "cookies", text files that are stored on your computer. The generated information about your use of this website is generally transferred to a Google server in the USA and stored there. By activating the IP anonymisation on this website, the IP address is shortened before transmission within the Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there. The anonymised IP address provided by Google Analytics from your browser will not be merged with other Google data.

You can prevent Google's processing of the data (including your IP address) generated by the cookie and your use of the website, as well as the processing of this data by Google, by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en

Right of Access and Contact

You have a right to free information about the data stored with us to your person and, if necessary, a right to correct, block or delete this data. For questions concerning the collection, processing or use of your personal data, in the case of information, correction, blocking or deletion of data, as well as the revocation of consent or objection to a specific data use, please contact us directly via the contact data in our imprint.

Contact us at contact@crobo.eu.